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Policy and Procedures

Catherine Homecare Ltd has a set of Policies and Procedures that support the day-to day operations of the Company.

A Policy is a set of general guidelines that outline our plan for tackling an issue and Procedures explain a specific action plan for carrying out a policy for example a Health and Safety policy will detail specific issues and Procedures will guide everyone on what actions to take.

The Main policies consist of:

  • Safeguarding Children/ Adults Policy and Procedure

  • Complaints, Compliments and Suggestions Policy and Procedure

  • Whistleblowing Policy

  • Health and Safety Policy and Procedure

  • Lone working Policy and Risk Assessments

  • Data Protection Policy

  • Confidentiality Policy

These are some of our Policies and Procedures the list is not exhaustive.

All our Policies and Procedures are available to clients and families on request.

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